This uniquely designed series of trainings, a virtual training together with face-to-face...
Business Strategy
Management with a broader overview, not forgetting the bigger picture.
Customer Service Excellence
Raise your standards and ultimately win new businesses whilst retaining the current base.
Change Management
Change is never easy. Learn the art of effectively managing change. Get the tools and techniques to change structure, re-deployment....
Communication Skills
Every movement, verbal or non-verbal tells a story. How to communicate is essential in everyday life....
Competing in Foreign Markets
The quest for competitive advantage in foreign markets, strategic alliances and joint .....
Corporate Etiquettes
Learn the hidden values and priceless potential of images, etiquette and protocol that make a difference in business.
Emotional Intelligence
This training will be a novel experience to many participants since it touches ...
Finance for Non-Finance Professionals
The training is ideal for all non-financial personnel who need a better ....
Coaching
Coaching is an art and requires an artist. One on one coaching is needed to entrain teams to develop staff and let your business thrive. Coaching is not giving advice, but a skillful method to funnel probing questions to problem solving. Our programme is aimed to give you the skills to coach and achieve results. Our programme offers :
Master coach
This programme is aimed at enhancing your skills, transforming you to a master coach, out of you.
Coaching for Managers
Equip managers with core skills to deliver a coaching approach as a key component of their leadership strategy.
Grow your coach
Effective companies have an in-house coach. Equip your company with a coach who will help managers build better relationships; manage challenges through continuous guided learning.
Coaching and Mentoring
‘One on one’ coaching and mentoring programme available for individuals who might want to climb the ladder to the next highest position or to be assisted to solve a tricky problem.
HR for New HR Practitioners
Every HR professional needs to understand how his/her role impacts the performance ....
Key Account Management
Become skilled at strategically managing key accounts and turning a partnership into...
Logistics for Non-Logistics professionals
Having a better understanding of logistics and acquiring the basic knowledge, improving ...
Leadership
We believe, only a few are born leaders, and others are made. Our leadership programme ....
Managing Business Operations
The training is built around the need to develop and enhance knowledge in such areas ....
Motivation
Driven by personal motivation, employees increase the ability to connect, get things done ...
Negotiation Strategies
This training programme offers hands-on training, covering all aspects ....
Personality Development
Personality development training results in an on-going personal development strategy ...
Presentation Skills
Make that professional impression the first time and every time.
Sales Trainings
Consultative Selling
You will learn to think, act, react and anticipate in all conceivable sales situations. With this acquired knowledge and skills, you will be able to create a situation where everyone wins; the customer, your company and yourself.
Professional Selling
You will learn to refine your commercial skills when dealing with prospects, customer relations, whether in the office or on the road. It does not matter where you are; it’s the result that counts.
Sales Effectiveness
The sales effectiveness training will help you to become better and smarter in time management, making sure that the customers who deserve most gets the right level of attention.
Sales for Non-Sales Professionals
This is ideal for experts and professionals who are moving into a role that involves selling and those who need to understand the sales process, selling skills and behaviour.
Project Management
This training is designed to provide you with the technical and scientific skills necessary to manage a project. ....
Retail Management
In this retail training, we have tailor-made our various soft skills training programs and training material ...
Team Building
Our team building focuses on teamwork and team management. This training programme also enables project teams....
Team Building ++ (BRAND)
Team building as a standalone is not going to assure your team to be energetic, relevant...
Train the Trainer
Training adults require specific facilitation skills with exceptional presentation skills.....
Telephone Etiquettes
This interactive training will equip your employees with the tools and information they need ....
Risk Management
Risk management is important in an organisation because without it, a firm cannot possibly define its objectives ....
HR for Non-HR Professionals
This training provides crucial information to create a positive workforce ...
150+
Clients
500+
Programs
10000+
Participants
What Others Say
Our sole motive when signing a MoU with Results Training was to give our students an exemplary experience that will benefit them even after they graduate. Results Training’s innovative approach and expert facilitation was unique while they implemented the formula of experiential learning into the syllabus which was a hallmark of success.
DILSHAD JIFFRY - COO | BRISTOL INSTITUTE OF BUSINESS MANAGEMENT
We would like to take this opportunity to thank you for the training session held regarding Customer Service Excellence, Corporate Etiquette and Team Building. It was very well organized to be a much interesting and valuable program for anyone who want to enhance with understanding their career.
Also as a presenter, we were quite impressed about the energy and devotion of you and we could tell that you were truly passionate about what you have done and that itself is captivating.
We are thanking once again for the training session, which was joyfully knowledgeable. Therefore we wishing you to conduct more successful training sessions like this in the future too..!
Nalin Malwenna - Managing Director | H.O.T Destination Insider
The training was full of practical tips and the interactive approach was excellent, to be fair it was a challenge for the trainer to understand every specific industry problem or requirement, but he did very well and it definitely did not take anything from the course. We are really happy with the training and the level of detail, understanding of what we do and the tailoring of the courses for our people and assessment of our people really. The trainer was extremely engaging and very easy to listen to and feedback was very good.
Rusiri T. Wijeyaratne - Supply Chain Director | Trelleborg Tyres Lanka (Pvt) Ltd.
“The objective was to treat the public with courtesy and respect, whilst supporting them to solve
their problems. The participants who were frontline police officers, left the training, competent to
deal with their roles and responsibilities with a smile. The training conducted by Faraz Farook was an effective training and an eye opener for frontline officers and it made them realize why customer service is important.”
Inspector General of Police - Pujith Jayasundara | Sri Lanka Police
Mr. Faraz Farook was selected as the resource person of our Service Excellence Training Interventions and mainly focused to develop the service competencies of North-East Regional Force. He, as a Corporate Trainer & Practitioner delivered a worthwhile learning outcome whilst inspiring the entire target audience. The content delivered by him was well connected with the programme objectives and the programme layout was easy to follow and interested. Being trilinguish and having exciting presentation skills, he was able to keep the audience live and interactive through the whole programme. Over 90% of participant’s feedback endorsed that the programme in every aspect is excellent. From HRD Perspectives, Faraz added value to Training & Development Arm of MBSL enabling to achieve the expected learning outcome in the field of service excellence.
'Attention to detail', 'cheerfulness', 'content richness' and 'practicalilty' are the words that come to my mind when I think of Faraz. Once I was sent by my employer to participate in a training that Faraz was doing, in order to evaluate whether it can be recommended for the rest of our managers. Actually I not only recommended it, but also learnt a lot that I did not know before. True to its name .... Faraz is a dependable and a results oriented trainer.
Indika Liyanahewage | General Manager (HR) - Eskimo Fashion
What Others Say
